Worst contract activation experience
After migrating from pre-paid to contract, my service was limited. I could not make calls or access the internet, I could only receive calls. I've been re-directed from Technical to contracts to activation. Nobody seem to know what's going on and I've called the call centre 7 times and went to a store with no sucess
Good day Hanre,
Thank you for your post.
We apologize for the inconveniences that you have experienced. We completely understand the frustration it causes.
According to our telephone conversation, This matter was resolved this morning and you are able to fully use your device.
Should you require any further assistance with your account, please write back to us and we will attend to the matter accordingly.
Kind Regards,
Kabelo Brett Mosimanyane
Complaints Analyst
Best regards,
Good day Hanre,
Thank you for your post.
We apologize for the inconveniences that you have experienced. We completely understand the frustration it causes.
According to our telephone conversation, This matter was resolved this morning and you are able to fully use your device.
Should you require any further assistance with your account, please write back to us and we will attend to the matter accordingly.
Kind Regards,
Kabelo Brett Mosimanyane
Complaints Analyst
Best regards,