Worst company in South Africa. Period.

I complained about poor service delivery a few weeks ago. My wife and I submitted cancellation forms at the Clearwater branch on the 23rd of June. Her contract expires on the 25th of June, and mine on the 1st of August.<br> <br> I complained because of poor service delivery. MTN's resolution was to cancel my contract early. I was informed that they operate from billing cycle to billing cycle, but clearly this is not the case either. So, instead of allowing me to use up the airtime and data that I PAID FOR until the next billing cycle, they cut me off 5 days early, without any notice. <br> <br> Thanks MTN. At least now I'm rid of you. Or so I thought.<br> <br> My wife also cancelled her contract, along with me. Her contract expires before mine, but she didn't complain on HelloPeter like I did. So guess what happened...<br> <br> Today, she was loaded with a new batch of data and airtime, like nothing happened. <br> <br> So here I am, again, complaining, again, about MTN's utter incompetence.<br> <br> My request is simple. Don't send an apology. Just cancel the contract. We submitted a cancellation form with a month's notice, so we're done. WE WILL NOT PAY FOR THE NEW DATA OR AIRTIME. I expect this to be resolved by end of today.