WORST COMPANY IN SOUTH AFRICA!

1. Despite moving my contract to sim only and cancelling all bundles and insurance, MTN continued to debit me for 18 months. After submitting proof of cancellation--signed documents from both parties--they have only credited my account with the half the owed amount and refuse to return the insurance amount instead referring me on to some other insurance company who refuses to help me. Despite being credited half the owned amount MTN STILLS DEBITS ME FOR THE CANCELLED DATA AND INSURANCE!! 2. I have tried cancelling my account on numerous occasions and your operators never answer the phone. Preventing clients from exiting contracts even when they are prepared to pay out is against the Consumer Protection Act.

I will be submitting both complaints to the ombudsman and will be encouraging other clients who have been **********ly treated to do the same.