YK
Yolanda K
1 reviews | Active since Sept 2019
17 Sept 2019, 12:01
WORST COMPANY EVERY
Ever since we have signed our contract in March of this year I have regretted doing so. I have never ever in my life experienced such bad service. We are not getting what we have signed or paid for - and the call centre personnel at pathetic to say the least - if I can stop one person from signing a contract with MTN with my review - I would have helped that person tremendously. DO NOT DO BUSINESS WITH MTN!!!!!!!!!!!!!!!
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Replies (1)
MTN South Africa's replyOfficial
28 Sept 2019, 11:45Thank you for your post.
We do apologized for any inconvenienced caused to you.
Apology for the delayed response.
The contract has been corrected for cell number ***.
A credit request of R4182.62.including vat for discounts not received, has been sent through for approval for cell: *** for invoices dated: 2019-03-05 to 2019-05-05.
The credit reflect.
Kind Regards,
Alice van der Merwe
MTN
We do apologized for any inconvenienced caused to you.
Apology for the delayed response.
The contract has been corrected for cell number ***.
A credit request of R4182.62.including vat for discounts not received, has been sent through for approval for cell: *** for invoices dated: 2019-03-05 to 2019-05-05.
The credit reflect.
Kind Regards,
Alice van der Merwe
MTN
Best regards,
MTN South Africa's reply28 Sept 2019, 11:45
Official
Thank you for your post.
We do apologized for any inconvenienced caused to you.
Apology for the delayed response.
The contract has been corrected for cell number ***.
A credit request of R4182.62.including vat for discounts not received, has been sent through for approval for cell: *** for invoices dated: 2019-03-05 to 2019-05-05.
The credit reflect.
Kind Regards,
Alice van der Merwe
MTN
We do apologized for any inconvenienced caused to you.
Apology for the delayed response.
The contract has been corrected for cell number ***.
A credit request of R4182.62.including vat for discounts not received, has been sent through for approval for cell: *** for invoices dated: 2019-03-05 to 2019-05-05.
The credit reflect.
Kind Regards,
Alice van der Merwe
MTN
Best regards,