Worst company ever!!! STAY AWAY!!!!!

Good Day

This is probably the worst service in the history of man kind. On the 16th of February I took my Samsung A30s to MTN East Rand Mall. It was then booked under warranty repair. I was told to wait 21 working days before contacting the repair center. 20 days in I decided to do a follow up and low and behold They cant find my phone even though they confirmed it was received by the warehouse on 19/02/2020. I was then through between MTN Direct - Mtn Repair Centre and MTN East Rand Mall. I made over 30 call between these 3 places. I eventually managed to get a ref no for a replacement phone, but now no one can tell me when it will be delivered. I have had conversations with the following people over a 2 week period where people have **** to me about the status of this enquiry. Tholani, Mishe, Zandi, Matsibo are just a few of the people I spoke to