worst company ever

I don't even know were to start, because im now sick and tired of this. After numerous complaints, still I have not received any feedback. My last email you ask me to fax the documents, I did so to the fax you provided, and now 2 months later you tell me you still did not get it. How many ****en times must we do the same thing. Today I spoke to one of your consultant Bridgette Mkwebane, in which she told me that no one ever received anything and there is nothing on the system. If this is not sorted out I will go further because this is seriously effecting our lives as he never took any contracts with MTN. This company is so bad that you dont even call the people and advice of this poor service.why does it take you 2 months to call.my husband's passport number is C101/9996. GO BACK TO ALL THE DAMN COMPLAINTS I'VE SEND SO FAR AND THE STUPID REP**** YOUR *********** CONSULTANTS IS GIVIN ME.