Worst Company Ever

I would like to say that MTN is the worst company in the world. I had my new Sony Z3 compact for just over a month which is now ****ED and nobody can give me answers. I have called there High Volume Repair Centre to be on hold for over and hour and my own expense. That night i called the 808 number to get the most stupid person I have ever dealt with in my life every time i asked a question she had no answer to she just kept quiet what kind of service is this Pathetic. I then went back to the MTN store at Game City to be told I must call the High Volume Repair Centre which i have done. they could not call anyone as apparently it takes 5 days to get the phone from Durban to Johannesburg what a load of ****. I have now been without a phone for 5 days and it affects my job and income. To get a Sim swap I must pay even though its clearly their fault. I have had it with this **** hole known as MTN. They are the worst company in the world end of story if you looking for a cell provider go elsewhere.