1 reviews | Active since Jul 2009
Worst Company Ever
I have logged a previous Hello Peter complaint with no response. Have escalated my complaint several times with no response. Every time i escalate it i get a new reference number. The complaint is older than a month no response. I now see the sense in Cell C advert that you call the call centre and you do not get assistance. Phoning MTN to get assistance is worse than calling Joburg Connect, City Power or Eskom. My issue is not resolved. After this post i will get another generic response with a reference number. So please dont waste your time to send me another reference number here is your previous references and i have not received on call to speak to someone. You hidding behind your call centre policies.<br> [#***7]<br> [#***1]<br> [#***6]<br> I have given you my identity number because the number in question is now a pre-paid number that i still use. The number is ***. So please dont send me another response and say the number does not exist as i am still using it. It is no longer on contract and your systems is supposed to recognize this.
Thank you for your post
Apologies for the delayed response and inconvenience experienced.
As per reference number: ***
A credit was sent in for processing *** amount R2,916.82
Account A***
Mister V C Scheepers
***
Our credit management team liaises with the ITC and Experian bureaus and they will send the request to have your name removed from their listings.
We understand that the entire experience must be very frustrating and hope that we can restore your faith in us.
Warm regards,
Keitumetse
REQ:***
Best regards,
Thank you for your post
Apologies for the delayed response and inconvenience experienced.
As per reference number: ***
A credit was sent in for processing *** amount R2,916.82
Account A***
Mister V C Scheepers
***
Our credit management team liaises with the ITC and Experian bureaus and they will send the request to have your name removed from their listings.
We understand that the entire experience must be very frustrating and hope that we can restore your faith in us.
Warm regards,
Keitumetse
REQ:***
Best regards,
