1 reviews | Active since Jan 2013
Worst Company
3 weeks ago i paid my account and brought it up to date at Westgate Mall Mitchells Plain. The consultant said it will take 48 hours to be reactivated.
A week later i went into Cape Gate branch to find out why its not activated , he said something about the proof of payment was not send to legal he will send it off. As week later still nothing. And we went into Mnt Westgate mall Mitchells Plain again, lady said we must wait till Wednesday 27 June 2018, today is the 29 June 2018 Almost a whole month later and we do not have any joy of the data.
from day one i received the worst service from MTN. and will never refer anyone to them.
i need this contract to be canceled as i am paying for data that i have no use of.
Regards, ********** 563
Thank you for your post.
We apologize for the inconvenience that you have experienced with our deliveries. We completely understand the frustration it has caused.
Kindly note that when checked on the account status. The amount for June has been updated accordingly. Please be advised that if there are any future payments that do not reflect, kindly forward the proof of payment to the below mail address.
Let me assure you that we highly value your time and our business relationship. We will strive to ensure that this error is not repeated in the future.
Thank you,
Warm regards,
Kevin.
Best regards,
Thank you for your post.
We apologize for the inconvenience that you have experienced with our deliveries. We completely understand the frustration it has caused.
Kindly note that when checked on the account status. The amount for June has been updated accordingly. Please be advised that if there are any future payments that do not reflect, kindly forward the proof of payment to the below mail address.
Let me assure you that we highly value your time and our business relationship. We will strive to ensure that this error is not repeated in the future.
Thank you,
Warm regards,
Kevin.
Best regards,