AT
Arie T
1 reviews | Active since Jan 2010
06 Jan 2016, 15:54
Worst client care in SA goes to MTN!
I do not believe there is a worse company than MTN on this earth! I have complained over and over and over about the stupid wow ******* message I get after each damn call I make and each and every time I have to jump through hoops to get it stopped only for it to re-appear a little while later. <br> <br> Please tell me how to port my number elsewhere?
Helpful (0)
Replies (1)0
Replies (1)
MTN South Africa's replyOfficial
07 Jan 2016, 14:17Hello ArieT,
Thank you for your post.
We are terribly sorry for the inconveniences that you experienced as a result of this. We completely understand the frustration it causes.
Please be advised to use the following code to opt out of the WOW Bonus Airtime *130*501*1# OK, you can also SMS STOP to 30246 (FREE)
Rest assured, it is not our intention to displease you. We look forward to improving on the service delivery to you.
Regards
Zukiswa
REQ:***
Thank you for your post.
We are terribly sorry for the inconveniences that you experienced as a result of this. We completely understand the frustration it causes.
Please be advised to use the following code to opt out of the WOW Bonus Airtime *130*501*1# OK, you can also SMS STOP to 30246 (FREE)
Rest assured, it is not our intention to displease you. We look forward to improving on the service delivery to you.
Regards
Zukiswa
REQ:***
MTN South Africa's reply07 Jan 2016, 14:17
Official
Hello ArieT,
Thank you for your post.
We are terribly sorry for the inconveniences that you experienced as a result of this. We completely understand the frustration it causes.
Please be advised to use the following code to opt out of the WOW Bonus Airtime *130*501*1# OK, you can also SMS STOP to 30246 (FREE)
Rest assured, it is not our intention to displease you. We look forward to improving on the service delivery to you.
Regards
Zukiswa
REQ:***
Thank you for your post.
We are terribly sorry for the inconveniences that you experienced as a result of this. We completely understand the frustration it causes.
Please be advised to use the following code to opt out of the WOW Bonus Airtime *130*501*1# OK, you can also SMS STOP to 30246 (FREE)
Rest assured, it is not our intention to displease you. We look forward to improving on the service delivery to you.
Regards
Zukiswa
REQ:***