Worst cellular provider on the planet

I upgraded my contract at the MTN store at Somerset Mall in March. The salesman tells me about this deal where you get 60GB on peak and 60GB off peak for R299 per month which I agree to. He even wrote it on the cover of the contract.

3 months later I notice they’ve been debiting R1600 from my account each month. I go to the store and tell them what has been happening and they tell me I’ll be refunded the excess amount in 7 to 14 working days and the charge will be changed to R299 moving forward.

I’ve been sending back and forth emails to their useless customer service department. Logging multiple different cases but nothing seems to be done about it.

So after all this they still debit my account again with R1600 which I obviously reversed and they have audacity to suspend my service.

I’ve now seeked legal advice because they are a bunch of ******* and their staff are ***********.

I’ll never advise anyone to do business with these *********. They are the biggest bunch of ****** on the planet.

As for the rating, I wish there was a zero star option.