Worst call centre experience every time

<p>I don't know what's been going on with mens call centre for the last year... Whenever one phone and select the option zero to speak to a consultant in anyone of the auto options on 808 number it just drops the call... I've reported It a 100 times the last tear to the consultants when I actually resort to phoning the technical department and getting them to put me through to the customer care call centre.... Doesn't seem like you guys are gonna fix the issue... It obviously looks good on your reports when it shows how little calls come on for queries.... But it's absolutely ridiculous.... I hold 2 contracts with you and are seriously considering moving to another network... I travel all over the country for business daily and can also say your signal and service has gone for a ball of ****... I can't tall you how many times a day I have to hunt for signal... Sick of it... Aswell I went to one of your shops the other day to have a handset repaired.... That was 3 days ago... They promised Me someone will contact me to arrange collection of the handset... Once again no service follow up.... </p>