JV
Jean-Paul Vermeulen
1 reviews | Active since Sept 2015
20 Apr 2016, 13:42
WORST Call Centre ever
Trying to phone the MTN active call centre been holding the line for more then 30 minutes and then the line just gets cut , need to get my statements for April as I need to submit work related claims , and these guys has still not sent them , Looks like everyone is on a lunch break and then the call centre just states they are experiencing high call volumes
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Replies (1)
MTN South Africa's replyOfficial
21 Apr 2016, 13:23Hello jean-paulv,
Thank you for bringing this matter to our attention.
Please accept our sincere apologies for any inconvenience caused. We have logged a request for the statement to be send to you.
Rest assured that it is not our intention to displease you and we look forward to continue improving on our service delivery to you.
Kind Regards
Itumeleng
REQ:***
Thank you for bringing this matter to our attention.
Please accept our sincere apologies for any inconvenience caused. We have logged a request for the statement to be send to you.
Rest assured that it is not our intention to displease you and we look forward to continue improving on our service delivery to you.
Kind Regards
Itumeleng
REQ:***
MTN South Africa's reply21 Apr 2016, 13:23
Official
Hello jean-paulv,
Thank you for bringing this matter to our attention.
Please accept our sincere apologies for any inconvenience caused. We have logged a request for the statement to be send to you.
Rest assured that it is not our intention to displease you and we look forward to continue improving on our service delivery to you.
Kind Regards
Itumeleng
REQ:***
Thank you for bringing this matter to our attention.
Please accept our sincere apologies for any inconvenience caused. We have logged a request for the statement to be send to you.
Rest assured that it is not our intention to displease you and we look forward to continue improving on our service delivery to you.
Kind Regards
Itumeleng
REQ:***