WORST CALL CENTRE AGENTS AS USUAL

<p> My problem began in July when i queried why my night data had depleted, as MTN had sent a sms saying i still had 48hrs to use my night data. the first call agent had attitude and was most unhelpful. the second Itumeleng Monareng now here i thought was a gem as she was so helpful in the beginning and i would get the answers i was looking for. she even tells me that by looking on her system she's picked up theyhavent given me my night data for June/July as this is the reason, i go on to explain that i should still have data as per the sms from MTN, says she'll look into that as well, but i need to give her 48 hrs as she has to log it into the system to get a report back.</p> <p>now this is the feedback i get and i swear i even more annoyed than you can actually believe "</p> <p>And when your Recurring data was being used day and night the Night Express had depleted.</p> <p>On the system it shows the Night Express depleted on 2016-07-01 @05:57:31 am."</p> <p>i wanna know, is MTN *****ing data from their clients, why dont we get proper information on how much data we actually have and are you guys reimbursing me back my day data used during my night data's supposed depletion???</p>