cZ
colete Z
1 reviews | Active since Feb 2010
06 Oct 2015, 11:49
Worse ...Worse Service Ever !!!
Somayya said my contract end on the 06.10.2015 worse the cancellation has not yet been initiated and Sizani Nomabunga send me this Thank you for emailing Customer Care.<br> We apologize for the delayed response and for any inconvenience incurred. <br> Kindly be advised that your account is not open on our system,please be advised to contact 808 to be assisted further with your account.<br> with this ref number ***2<br> <br> I need my money that you debited!!!as I cant use 808 service <br>
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MTN South Africa's replyOfficial
09 Oct 2015, 11:12Hello coletee,
Thank you for bringing this to our attention.
I am terribly sorry for the inconveniences experienced as a result this. I completely understand the frustration it causes. Please note that the number has been migrated to pre-paid.
Rest assured, it is not our intention to displease you. We look forward to improving on the service delivery to you.
Best regards
Mantoa
REQ:***
Thank you for bringing this to our attention.
I am terribly sorry for the inconveniences experienced as a result this. I completely understand the frustration it causes. Please note that the number has been migrated to pre-paid.
Rest assured, it is not our intention to displease you. We look forward to improving on the service delivery to you.
Best regards
Mantoa
REQ:***
MTN South Africa's reply09 Oct 2015, 11:12
Official
Hello coletee,
Thank you for bringing this to our attention.
I am terribly sorry for the inconveniences experienced as a result this. I completely understand the frustration it causes. Please note that the number has been migrated to pre-paid.
Rest assured, it is not our intention to displease you. We look forward to improving on the service delivery to you.
Best regards
Mantoa
REQ:***
Thank you for bringing this to our attention.
I am terribly sorry for the inconveniences experienced as a result this. I completely understand the frustration it causes. Please note that the number has been migrated to pre-paid.
Rest assured, it is not our intention to displease you. We look forward to improving on the service delivery to you.
Best regards
Mantoa
REQ:***