Worse than a joke

Where do I begin, i have logged this complaint four months ago.Was then contacted to tell me they want to deliver the sim card in Bloemfontein, i stay in Johannessburg now and requested this to be updated but was not done either. They then advised that they will deliver the sim card to me in Johannessburg till today the 18 May 2015 this was not done. I decided to go into the store again to explain my story and to obtain a dual sim card. How difficult is this to understand. I requested the current sim card to stay active and a secondary sim card to be activated. The manager of the Cresta store said she understood and proceeded. I got home to discover that they have processed another Sim Swap. I can not believe the stupidity of MTN. MTN should of been the one to have closed doors and left Nashua Mobile and Autopage to continue. I don't know how MTN is going to correct the inconvenience that I had to endure for this company incompetencies. I guess I must just be grateful if someone reads this complaint. <br> <br> Kind Regards<br> Rosalind