1 reviews | Active since Nov 2014
Worse services ever quick to call empty promises
I am not happy I'm frustrated with mtn the last time i log a complaint on hello Peter they were quick to respond but yet again nothing happen their service are very bad, on Saturday the 29th they debit again my account with R1185 which they don't have the right to do, i went and reverse it today, the last time they told me will call me back until know I'm still waiting what I'm i supposed to do cause you guys are messing my credit bureau let me tell you for the last time i do not have any contract with you i gave back the cellphone didn't even have it for 5 days with simcard, so please remove my account number from the data base, and email me a cancelation letter if i do not get this resolve by tomorrow I'm taking further steps
Thank you for your post.
We are terribly sorry for the inconveniences that you experienced as a result of this. We completely understand the frustration it causes.
Please bear with us while we investigate the matter. We have sent it to our Warehouse team to confirm receipt of the device. Once that is done, we will do the cancellation. We will revert to you.
Warm regards,Mazwi ZumaComplaints Analyst
Thank you for your post.
We are terribly sorry for the inconveniences that you experienced as a result of this. We completely understand the frustration it causes.
Please bear with us while we investigate the matter. We have sent it to our Warehouse team to confirm receipt of the device. Once that is done, we will do the cancellation. We will revert to you.
Warm regards,Mazwi ZumaComplaints Analyst