1 reviews | Active since Dec 2018
Worse service to cancel a contract
DO NOT AT ANY COST TAKE OUT A CONTRACT WITH MTN. YOU WILL REGRET IT AT THE END OF THE DAY. You call in to cancel the expired contract, the consultant will say call after the funds was deducted from your salary. You do that, then the new consultant will say there is nothing like calling after the debit date but they will deduct again on the new month coming. You complain then the consultant says there is nothing she can do. You call again to speak to speak to a supervisor cause you get disconnected, you unable to reach the supervisor cause the third consultant you speaking to is saying the supervisor is not available and you must send an email. You call again and this time the consultant wants to ask you questions inside of asking for your pin, you want to give the pin the consultant transfers you to a new consultant. How many consultants did you speak to already for the day? The new consultant states his unable to assist with this type of contract but he said in the beginning he can assist. Do you really want to be provoked and blood pressure to raise with this type of ***********ancy? Good luck to all who still wants a contract with MTN.
