Worse service provider. MTN

<p> </p> <p>I have never dealt with a company that is this poor at service!</p> <p> </p> <p>MTN has been owing me money for more than a year! Every single time it is just another bull**** story from MTN.</p> <p>1. Either they are waiting for the ***** department</p> <p>2. Or they are waiting on documents</p> <p>3. Or they are waiting for the journal to be passed</p> <p>4. Your matter is being escalated</p> <p>5. You will have the money in your account in 2 – 24 hours</p> <p>6. And last but not least, please hold – then I get cut off after 10 min on hold.</p> <p> </p> <p>No one at MTN seems to know what the hell they are doing or they just refuse to give me my money. It is my money!! Because of a mistake MTN did. MTN owes me the money.</p> <p>I need this to be sorted our now! Pay back my money.</p> <p> </p> <p>To avoid more delays or stupid questions from MTN’ side:</p> <p>1. Yes, I have verified my banking details with numerous agents on the phone. Thus the banking details you have is correct.</p> <p>2. Yes, I have sent all required documents to the ***** department including the affidavit and a certified copy of my ID.</p> <p> </p> <p>If one of you have the decency to look at the latest reference number as well as the request number, you will find all the correspondence.</p> <p>And seeing that MTN “record the calls” listen to all the promises made to me over the past year!</p> <p> </p> <p>8-Mar-17<br /> ********** 71<br /> <br />2-Mar-17<br /> ********** 57<br /> <br />1-Mar-17<br /> ********** 04<br /> <br />27-Feb-17<br /> ********** 57<br /> <br />23-Feb-17 <br />REQ ********** </p> <p><br />21-Feb-17<br /> ********** 25<br /> <br />14-Feb-17 <br />REQ ********** </p> <p><br />8-Feb-17<br /> ********** 12</p> <p>Was told it has been escalated to the ***** and banking department<br /> </p> <p>This ***** occurred back in 2015!!</p> <p> </p> <p>How pathetic can a company be!</p> <p> </p> <p>So totally and completly fed up!! </p>