1 reviews | Active since Jul 2016
Worse Service ever
<p>I have been waiting for MTN Legal Department to call me since October, no one have their number not even the head office (I had to hold for 36 min on a pay line just to get to reception).They do not reply to emails, they do not respond to customer service’s emails or request to call a customer. I have been pulled from pillar to past but no one can help.</p>
Thank you for your post.
We are sorry to have disappointed you with our service and would like to assure you that we do strive to provide the best service at all times.
We will engage with the relevant department dealing with these matters to investigate and resolve your problem accordingly.
We understand that the entire experience must be very frustrating and hope that we can restore your faith in us.
warm regards
mike
REQ:***
Thank you for your post.
We are sorry to have disappointed you with our service and would like to assure you that we do strive to provide the best service at all times.
We will engage with the relevant department dealing with these matters to investigate and resolve your problem accordingly.
We understand that the entire experience must be very frustrating and hope that we can restore your faith in us.
warm regards
mike
REQ:***
Hi Mike
Still waiting......
How are you restoring faith in people when your still being MTN? COME ON.
Kind regards,
Hi Mike
Still waiting......
How are you restoring faith in people when your still being MTN? COME ON.
Kind regards,