1 reviews | Active since Oct 2016
Worse Network Provider ln South Africa
<p>On the 15 of August 2016l sent my blackberry 9720 lMEI ********** ********** 6for repairs , its a contract phone and the contract will expire next year september, when l followed up two weeks later l was told that my phone is beyond repairs and they will exchange it, on further follow up l was told that blackberry production has been stopped and they do not know when will it be replaced l am not the only one who has this problem. I am currently paying for the phone that l am not using and l have been sending them emails as well and l dont get any response their number is ********** 349 email **********
Thank you for your post
We are terribly sorry for the inconvenience that you have experienced as a result of this. We completely understand the frustration it causes.
We will engage with the relevant department dealing with these matters to assist and advise accordingly.
Rest assured it is not our intention to displease you. We look forward to improving on the service delivery to you.
Kind Regards
Siphumezo
REQ:***
Thank you for your post
We are terribly sorry for the inconvenience that you have experienced as a result of this. We completely understand the frustration it causes.
We will engage with the relevant department dealing with these matters to assist and advise accordingly.
Rest assured it is not our intention to displease you. We look forward to improving on the service delivery to you.
Kind Regards
Siphumezo
REQ:***
