SP
Stacey P

1 reviews | Active since Jan 2016

04 Apr 2019, 15:44

Worse network and super expensive

worse service I ever receivedbfrom the customer service agent Selaelo Raphabu if its his real name seeing that he was willing to give it and give me attitude.

I just checked my balance after I received an sms saying my weekly budle expired and I had 600 and something MB left and then I got an sms to say my data is depleted and checked my balance again and I had 11KB left.... How? Why are you guys so damn *****...

My background data is restricted on the apps that I am not using.

Alos my husband took out two cell phone contracts and in January 2019 when I called in an agent said I need to send an email to get proxy on the accounts and still I don't have and this agent said we must go into a MTN store....

Why is agents giving different information.

I thought I was doing a good thing moving away from Vodacom but MTN is more expensive and *********** and its suoer frustrating.

I literally use 2GB of data a damn week.

0
Replies (0)