1 reviews | Active since Sept 2016

16 Sept 2016, 22:03

WORSE EVER SERVICE

<p>Hi Mtn</p> <p> </p> <p>I need your assistance please </p> <p> </p> <p>

0
Replies (1)
MTN South Africa
MTN South Africa's reply26 Sept 2016, 21:40
Official

Dear Valued Customer,

Thank you for taking time to raise your concerns with MTN, please accept our apologies for any inconvenience caused as result of the breakdown in the service delivery in one of our touch points.

We value your input and also appreciate the time you took to raise your concerns with us because it is only through constructive feedback that we can identify and improve in areas that need our urgent attention.

Please be advised that this has been escalated to the Regional Management to take corrective measures in accordance with our Service level agreements, and you will be advised of the outcome.

Warm regards,

mike

REQ:***