Worse company in the world

What a poor excuse for a company. Ordered th p30 lite dual Sim phone on line as a upgrade. Once the upgrade was done it took 2 weeks for the phone to come. The phone cannot take 2 Sims. It cannot even read a memory card. I have been trying for 3 weeks to get help from MTN. As soon as the person on the mtn side hears about a problem they cut the call. They do not reply to emails. Now they say I have had the phone longer than 7 days. They cannot help. First of all it took 2 weeks for them to deliver the phone that's already past the 7 days. 2nd of all, they do not want to help as I've been try for 3 weeks and not gotten any help from MTN. My wife and I have been loyal customers of MTN for more than 15 years. I have had it with them and there lack of customer service and support. They will never get a upgrade out of me or my wife. As soon as these contacts end we will move over to Vodacom. I sincerely hope that MTN collapse in the near future. Or pulls there fingers out of there ass and try give customers some sort of service