Wors customer care ever - They dont care

This is absolutely the worst customer service I have ever experienced. They just deduct money for no reason, even trying to double debit on one. This is not something they understand. I have sent proof of this 3 times and yet they say it does not reflect on their records. Goodness I am sending all the proof.

They say they attempted a debit order on the 15th, I phoned in on that day and asked why my debit order was not deducted. A JAB payment was created. Phoned 3 times after that and was told my account is 0 balance.

On the 20th out of the play they tried to debit my account, no once but twice in one day.

I made an eft payment on the 22nd of January which reflects. Yesterday they tried to debit my account again. Not once, but twice in one day.

Upon all my proof, they refuse to listen or rectify anything.

This is rediculous.