Worrisome customer care.

On the 5th of Feb 2018 I took out a data contract at MTN Kolonade.

I was provisoned with data untill the 14th of Feb when my first full month would begin - I only received half of the data I app**** for. This was also the first time I contacted MTN to inform them of the mistake.

Since then the Kolonade branch has tried endlessly to assist me but MTN fails to fix the problem.

I personally spent more than 300mins on the phone with the call centre and still the problem persists.

I also complained and enquired on Facebook but even that did not yield a response.

I am now informed that this is due to my ignorance and they will TRY to do me a favor to adjust the data but what I am owed will not be allocated to me.

For a MEGA COMPANY this is extremely worrisome customer service. Not to mention the ******* aspect of blaming the client.

Almost 3 months and still no results = incompatance.