MM
MICHELLE M
1 reviews | Active since Jul 2011
28 Dec 2015, 14:59
Wonderful offer that does not activate!!!
Well doen MTN for getting hopes up, this is not the first time that I have loaded airtime and then used the required amount of aitime to qualify for your Wow Bonus where you would get airtime and data that is supposedly active for 24hrs (and yes I have restarted my device several times). I even have a snap shot to prove this. And when I try to make a call it responds that I have insufficient airtime. Dont offer a service and then respond with that I have insufficient airtime when your wow bonus specificly advertises that you would get R55 airtime and 10mb data, and then because of the automated response I am forced to spend more money airtime!,
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Replies (1)
MTN South Africa's replyOfficial
31 Dec 2015, 12:56Hello MICH MICH,
Thank you for your post. We sincerely apologise for any inconvenience caused.
Kindly be advised that I have checked your account 08*****054 and you're not subscribe for the Wow Bonus to susbscribe kindly dial :
*130*501# , and spend R7.00 on internet , calls or sms
and get R55 ,10MB,expires at 23h59 on the same day, R2.90 per minute, R0.50 per SMS, to cancel dial *130*501*1#
We sincerely hope that the above is in order and that we are able to restore your faith in us.
Kind Regards
Nompumelelo
REQ:***
Thank you for your post. We sincerely apologise for any inconvenience caused.
Kindly be advised that I have checked your account 08*****054 and you're not subscribe for the Wow Bonus to susbscribe kindly dial :
*130*501# , and spend R7.00 on internet , calls or sms
and get R55 ,10MB,expires at 23h59 on the same day, R2.90 per minute, R0.50 per SMS, to cancel dial *130*501*1#
We sincerely hope that the above is in order and that we are able to restore your faith in us.
Kind Regards
Nompumelelo
REQ:***
MTN South Africa's reply31 Dec 2015, 12:56
Official
Hello MICH MICH,
Thank you for your post. We sincerely apologise for any inconvenience caused.
Kindly be advised that I have checked your account 08*****054 and you're not subscribe for the Wow Bonus to susbscribe kindly dial :
*130*501# , and spend R7.00 on internet , calls or sms
and get R55 ,10MB,expires at 23h59 on the same day, R2.90 per minute, R0.50 per SMS, to cancel dial *130*501*1#
We sincerely hope that the above is in order and that we are able to restore your faith in us.
Kind Regards
Nompumelelo
REQ:***
Thank you for your post. We sincerely apologise for any inconvenience caused.
Kindly be advised that I have checked your account 08*****054 and you're not subscribe for the Wow Bonus to susbscribe kindly dial :
*130*501# , and spend R7.00 on internet , calls or sms
and get R55 ,10MB,expires at 23h59 on the same day, R2.90 per minute, R0.50 per SMS, to cancel dial *130*501*1#
We sincerely hope that the above is in order and that we are able to restore your faith in us.
Kind Regards
Nompumelelo
REQ:***