Wonder if MTN will finally help me.

Ive had great service from mtn all up until this Monday when i moved to prepaid from a contract customer.

I am not able to receivr calls.

I am not able to get through to speak to someone at the call centre to help.

When i do finally manage to get through, i have only been successful twice, the service “champions” tell me different things and and none have worked.

It does nothing to get upset with the call centre agents as they just work there and a re forced to use your useless systems that you have put in place!

Also have a complaint against your twitter profile, no response or any help received.

And please dont try and blame covid19, you guys are suppose to be essential services.

Fix my line, there are other service providers out there.

Why do people need platforms like hellopeter? Ask yourself that!