TG
Tamar G
1 reviews | Active since Jul 2015
10 Jul 2015, 08:26
Won't switch me to prepaid
I put in a request to switch from contract to prepaid in April and have still not been switched. I have now been billed since then and it is unacceptable!!!! Can never get through to the call centre so always have to go into MTN store who don't know what they are saying.
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Replies (1)
MTN South Africa's replyOfficial
10 Jul 2015, 12:49Hello TamarG,
Apologies for the inconvenience experienced, please note that the matter has been referred to relevant department . They will investigate and revert to you with feedback and a way forward. The reference number for the query is: USD REQ:*** .
Regards,
Makhanani
MTN Service Provider
REQ:***
Apologies for the inconvenience experienced, please note that the matter has been referred to relevant department . They will investigate and revert to you with feedback and a way forward. The reference number for the query is: USD REQ:*** .
Regards,
Makhanani
MTN Service Provider
REQ:***
MTN South Africa's reply10 Jul 2015, 12:49
Official
Hello TamarG,
Apologies for the inconvenience experienced, please note that the matter has been referred to relevant department . They will investigate and revert to you with feedback and a way forward. The reference number for the query is: USD REQ:*** .
Regards,
Makhanani
MTN Service Provider
REQ:***
Apologies for the inconvenience experienced, please note that the matter has been referred to relevant department . They will investigate and revert to you with feedback and a way forward. The reference number for the query is: USD REQ:*** .
Regards,
Makhanani
MTN Service Provider
REQ:***