Won't cap data, hit with R13600 Data bill.

At the company I work for, we give all our agents an MTN data contract which is for a Galaxy tablet and 2GB data. <br> <br> Generally, they don't eve use the 2GB of data. However on June 10th we received an email from: Michelle Bawa [ MTNSA - Sandton ] [Email Removed] to say that his data account has just reached R 13,568.45 and would he like to cap it.<br> <br> When asked why the account isn't capped at the 2GB as per the contract, we were told that they cannot automatically cap data accounts. <br> <br> Besides the fact that they allow users to go over their contracted 2GB data limit, the agent did not use the data, and would have no reason to as we are uncapped at the office and he has uncapped ADSL at home. <br> <br> We expect this ridiculous error to be rectified and the amount credited immediately. <br> <br> <br>