JV
JUAN V
1 reviews | Active since Nov 2019
05 Nov 2019, 20:24
WO*** MTN DITECT
WO*** I have received a phone from MTN Direct in January 2019 where my phone was faulty within two weeks. I took the phone back to MTN Rustenburg to be sent for repairs as it was a factory fault up until now where we are in November 2019 I have never been replaced with a new handset but paying for the contract monthly but have no device. Really this is the most worst service ever
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MTN South Africa's replyOfficial
30 Mar 2020, 08:11Good day Juan V,
Thank you for taking the time to raise your concerns and affording us the opportunity to address the same. Kindly accept our sincere apologies for any inconvenience caused. Kindly contact our repair center on *** for assistance.
Kind regards,
Ishie.
Complaints Management Team.
Thank you for taking the time to raise your concerns and affording us the opportunity to address the same. Kindly accept our sincere apologies for any inconvenience caused. Kindly contact our repair center on *** for assistance.
Kind regards,
Ishie.
Complaints Management Team.
Best regards,
MTN South Africa's reply30 Mar 2020, 08:11
Official
Good day Juan V,
Thank you for taking the time to raise your concerns and affording us the opportunity to address the same. Kindly accept our sincere apologies for any inconvenience caused. Kindly contact our repair center on *** for assistance.
Kind regards,
Ishie.
Complaints Management Team.
Thank you for taking the time to raise your concerns and affording us the opportunity to address the same. Kindly accept our sincere apologies for any inconvenience caused. Kindly contact our repair center on *** for assistance.
Kind regards,
Ishie.
Complaints Management Team.
Best regards,