ST
Sajid T

1 reviews | Active since Jan 2018

08 Jun 2018, 11:24

With MTN, nowhere you go.....(Bad Service)

I cancelled my contract about six years ago, and now when applying for a new contract, I was advised that I was handed over to their legal department, due to my old contract.

I am a blind person and needs this device urgently, as an iPhone is the only user friendly device for a blind person.

My experience at the MTN store, and the Call Centre ( ********** ) was very bad. No further information was given to me regarding this, as I was just advised that Legal will contact me.

I app**** for the contract on the 1st of June, Kept on phoning the store for updates. Only on Wednesday 6th of June, I received feedback that I was handed over to legal. Up to now I have not received any response from any of the parties.

I do have a long standing relationship with Vodacom, and they are prepared to assist me by offering me a contract. I was considering to move my business from Vodacom to MTN, but I am not receiving any assistance from MTN.

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