WINTER IS COMING

<p> have been on an mtn contract for about 8 months, and it has been the worst 8 months of my life! I was put on the wrong package right from the start! I have been calling mtn since February 2017 and getting REQ numbers, then calling back for feedback and being told the same thing over and over again, the query has been resolved. the next month I get overbilled again!!From being put on hold forever, being transfered from pillar to post, agents hanging up the phone!! Now mtn has issued me with a credit note to reverse the overbilling for the past months, and yet this month I am still overbilled again. What is the point of the credit note then if you do not go and rectify the billing system to change my package!!!</p> <p>Please put me on my correct package for 169 per month !!! PLEASE MTN. Or if this is not possible please urgently cancel my contract with immediate effect and send me the bill and I will migrate to another network which is serious about customer service. Below are all the REQ numbers I have been getting over the past 6 months. if this is not madness then i don not know what is. <br />REQ ********** <br />REQ ********** <br />REF ********** 12<br />REF ********** 86<br />REQ ********** <br />REF ********** 27</p>