1 reviews | Active since May 2019
#WIN WITH MTN
#WIN. WIN WITH MTN you cant. Reported ***** on my account on 7 June. I was told to provide an affidavit and copy ID which I did about 10 days later. Action by MTN - SUSPEND MY ACCOUNT BUT ALLOW THE ***** TO CONTINUE. I sent almost daily requests for progress which remained unanswered. Telehone calls to speak to a senior manager were either left on hold or were disconnected or was told they could not be put thru. In meantime ***** had increased from around R4500 to almost R15000 at the end of July. Finally around 21 August was told matter was with legal dept - was told they do not take calls. Obtained email address and sent them a message. They said matter willbe referred to the respective dept and there should be #response within 72 hours. Waiting with baited breath for response. IN MEANTIME MY SERVICE REMAINS SUSPENDED
