LT
Laura T

1 reviews | Active since May 2014

08 Feb 2015, 21:08

Win Samsung S5

I also entered this competition where you win a Samsung S5 bytexting your answer to 34471. I have been doing this and currently have over 1000 points then I ended up subscribing to Discovery Zone and now I am really confused because my airtime is reduced by R2 daily and nothing is said about the actual competition. I called the call centre to confirm whether this is a legit competition and the consultant confirmed this. I am now trying to unsubscribe from this Discovery Zone but there seems to be no way. I need to unsubscribe with immediate effect and therefore need your assistance.

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Replies (1)
MTN South Africa
MTN South Africa's reply19 Feb 2015, 12:22
Official
Hello cloezoe11@,

Thank you for your post.

We are terribly sorry for the inconveniences that you experienced as a result of this. We completely understand the frustration it causes.

Customer has already unsubscribed from service.

regards
Thabelo
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