Will I ever get back the device

I don't know what to say now, I am still waiting.<br> They collected my device on the 16 October 2015 since then I haven't heard anything from them. Please advice me if you no longer want me as a client so I can stop paying for this contract cause I am now feed up of this *** service. <br> <br> My details if you know how to contact your clients: <br> <br> Email: [Email Removed]<br> Cell: ***<br> Office: ***<br> <br> I'm giving you til the 29th of this month if you don't call or email me about my device and the delivery arrangements then I am going to the Ombudsman.