WIFI
<p>I went and opened up a contract at MTN Oakfields in the beginning of May. Then on the 1st June I did not recivce data and thought this was strange so i then phoned in and asked for assitance they then told me that i would recivce my data again on the 10 June so then when it came to 10.06.17 I did not recivce my data again so then i phoned in asking where my data is they then told me they would log a call for me but did not tell me how long it would take i then phoned back 3 hours later asking whats going on? They said "oh sorry they dont know how long it will take for them to get back to them" so i said well please let me know i then phoned in yesterday 12.06.17 at about 11am asking them whats happening once again I then spoke to a lady Lebo she said i can understand your frustration but i promise you ill make sure i get back to you by the end of the day, i recived no phone call. I then called in this morning 13.06.17 at about 8.30am i spoke to another guy and asked him for assitance and he said that Lebo did try phone me back but thats funny because i recived nothing on my side all along they left me hanging there service is horrible and they honestly don't know how to deal with customers and they give MTN a bad name!! Im so dissapointed in the service i recived and honestly don't feel like supporting MTN!! </p>
Good day,
Thank you for taking the time to raise your concerns and affording us the opportunity to address the same. Kindly accept our sincere apologies for any inconvenience caused.
Kindly provide us with the cell no this query relates to? The no *** does not appear on our books.
Kind regards,
Ishie.
Best regards,
Good day,
Thank you for taking the time to raise your concerns and affording us the opportunity to address the same. Kindly accept our sincere apologies for any inconvenience caused.
Kindly provide us with the cell no this query relates to? The no *** does not appear on our books.
Kind regards,
Ishie.
Best regards,
