SM
Setfree M
1 reviews | Active since Apr 2014
19 Dec 2015, 20:26
Why was request not actioned on
I am tired of MTN.My request on this reference number should be action on now,After two weeks request not actioned on.*** is the reference number,
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MTN South Africa's replyOfficial
22 Dec 2015, 11:16Hello majangesetty,
Thank you for bringing this matter to our attention.
We are sorry to have disappointed you with our service and would like to assure you that we do strive to provide the best service at all times.
Have looked on the ref *** you have provided and we also see that on *** mtn did contact you and you have been advised accordingly.
We understand that the entire experience must be very frustrating and hope we can restore your faith in us.
Regards
Nompumelelo
REQ:***
Thank you for bringing this matter to our attention.
We are sorry to have disappointed you with our service and would like to assure you that we do strive to provide the best service at all times.
Have looked on the ref *** you have provided and we also see that on *** mtn did contact you and you have been advised accordingly.
We understand that the entire experience must be very frustrating and hope we can restore your faith in us.
Regards
Nompumelelo
REQ:***
Best regards,
MTN South Africa's reply22 Dec 2015, 11:16
Official
Hello majangesetty,
Thank you for bringing this matter to our attention.
We are sorry to have disappointed you with our service and would like to assure you that we do strive to provide the best service at all times.
Have looked on the ref *** you have provided and we also see that on *** mtn did contact you and you have been advised accordingly.
We understand that the entire experience must be very frustrating and hope we can restore your faith in us.
Regards
Nompumelelo
REQ:***
Thank you for bringing this matter to our attention.
We are sorry to have disappointed you with our service and would like to assure you that we do strive to provide the best service at all times.
Have looked on the ref *** you have provided and we also see that on *** mtn did contact you and you have been advised accordingly.
We understand that the entire experience must be very frustrating and hope we can restore your faith in us.
Regards
Nompumelelo
REQ:***
Best regards,