RL
Rudi L
1 reviews | Active since Aug 2015
11 Aug 2015, 07:25
WHY THE **** HAS MY SERVICE BEEN SUSPENDED WHEN MY
WHY THE **** HAS MY SERVICE BEEN SUSPENDED WHEN MY ACCOUNT IS PAID UP TO DATE??? EVERY MONTH I GO THROUGH THE SAME **** OVER AND OVER!!!! EVEN AFTER I SEND MY PROOF OF PAYMENT MY SERVICE STILL GETS SUSPENDED!!!!!!
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Replies (1)
MTN South Africa's replyOfficial
21 Aug 2015, 09:43Hello Rudster123,
Thank you for your post.
We are terribly sorry for the inconveniences that you experienced as a result of this. We completely understand the frustration it causes.
Kindly note that your account is up to date and is currently unsuspended.
Rest assured, it is not our intention to displease you. We look forward to improving on the service delivery to you.
Kind regards,
Peggy
REQ:***
Thank you for your post.
We are terribly sorry for the inconveniences that you experienced as a result of this. We completely understand the frustration it causes.
Kindly note that your account is up to date and is currently unsuspended.
Rest assured, it is not our intention to displease you. We look forward to improving on the service delivery to you.
Kind regards,
Peggy
REQ:***
MTN South Africa's reply21 Aug 2015, 09:43
Official
Hello Rudster123,
Thank you for your post.
We are terribly sorry for the inconveniences that you experienced as a result of this. We completely understand the frustration it causes.
Kindly note that your account is up to date and is currently unsuspended.
Rest assured, it is not our intention to displease you. We look forward to improving on the service delivery to you.
Kind regards,
Peggy
REQ:***
Thank you for your post.
We are terribly sorry for the inconveniences that you experienced as a result of this. We completely understand the frustration it causes.
Kindly note that your account is up to date and is currently unsuspended.
Rest assured, it is not our intention to displease you. We look forward to improving on the service delivery to you.
Kind regards,
Peggy
REQ:***