MH
Mandi-Lee Head

1 reviews | Active since Jul 2012

19 Jan 2017, 16:17

Why MTN

<p>So we thought moving from Vodacom to MTN would be better. How long should it really take to get approved when you already have a business account with them. MTN sotre keep telling me it is still being prosessed. 4 Days later. Call center cant help me they dont deal with new contracts and upgrades even tho i have a reference number, well thank you call center.</p> <p>Maybe we need to move our business account back Vodacom. Not a happy customer! Poor Service once again MTN</p>

0
Replies (1)
MTN South Africa
MTN South Africa's reply03 Feb 2017, 13:43
Official

Good day Mandi lee

Thank you for your post.

Please accept our apologies for the inconvenience experienced.

Kindly provide us with your MTN contract cell number or account number so that we can access the account and attend to the matter. We are unable to retrieve any information using the number provided on your post.

Regards

Angela

REQ:***

Best regards,