1 reviews | Active since Jan 2014
WHY is MTN \*****ing"my airtime?"""
I have a problem regarding my airtime. MTN has recently been deducting airtime which I havent even used? I recharged for R30 a few days ago, and without having called anyone, and being connected to wifi for most of the day, I ended up with a balance of under R1.00 by the end of the day!! Same thing happened the following day after recharging for R15. The next day after that I recharged another R15, switched off my data went to bed, then woke up with a balance of R0.50?!!! I am not subscribed to anything that takes money daily or anything like that. What is going on with this network? I hope they are not making us the customer pay for the Nigeria fine because that would just be *********. Feel like porting to Cell C!! I saw them mention something about buying out of contracts on the telly. MTN please explain whats happening!!!
Thank you for your post.
We are terribly sorry for the inconveniences that you experienced as a result of this. We completely understand the frustration it causes.
On the system it shows that your airtime was used on the internet connections. Please ensure that you disable applications that consume data when not in use.
Regards
Thabelo
REQ:***
Thank you for your post.
We are terribly sorry for the inconveniences that you experienced as a result of this. We completely understand the frustration it causes.
On the system it shows that your airtime was used on the internet connections. Please ensure that you disable applications that consume data when not in use.
Regards
Thabelo
REQ:***