SS
Sabelo S

1 reviews | Active since Aug 2015

29 Dec 2018, 19:56

WHY IS MTN PRONE TO ********** ACCOUNTS KANTI?

Two ********** Telephone accounts were created on my name at MTN on 11 November 2018. On 27 November 2018 I reported the matter at MTN Blueroute Mall after a R1078,90 was deducted from my bank account. Again on 27 December 2018 a R2358,59 deduction is made on my bank account.

When I went to report it again today (29 December 2018) at MTN Blueroute mall, expecting to be assisted however I was not, since the person attending my case is not at work.

MTN have not communicated with me since the day that I reported the matter on 27 November 2018.

Seeing how slow the MTN is, at addressing this ***** case, one just wonders who really commits these crimes!!!!

********* CASE*****WHAT A INTERESTING CUSTOMER SERVICE!!!******** CASE***

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Replies (1)
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Sabelo S's update07 Jan 2019, 12:48
Reviewer Update
I have emailed the reference number. The affidavit and and ID was submitted to MTN Blueroute.