MM
Mpho M
1 reviews | Active since Aug 2014
18 Jun 2015, 14:01
WHY DOES THE MTN NETWORK SUCK SO MUCH?
I have been loyal to MTN for sooo many years but all i do is complain, i cannot even recommend it to anyone, and now, the customer care line does not take us through to speak to consultants, the whole of last night i had no network.<br> <br> <br> SERIOUSLY??? Should i just give up on yal?
Helpful (0)
Replies (1)0
Replies (1)
MTN South Africa's replyOfficial
22 Jun 2015, 12:25Hello MphoDolphin,
Thank you for your post,
We apologise for the delayed response and for any inconvenience this may have caused.
We cannot pick up any details with the number and ID number provided however, MTN was having network issues last week, which have now been resolved. Thank you for bringing this matter to our attention and would like to assure you that we are actively working to improve our service levels.
Thank you
Wenzile Masina
REQ:***
Thank you for your post,
We apologise for the delayed response and for any inconvenience this may have caused.
We cannot pick up any details with the number and ID number provided however, MTN was having network issues last week, which have now been resolved. Thank you for bringing this matter to our attention and would like to assure you that we are actively working to improve our service levels.
Thank you
Wenzile Masina
REQ:***
Best regards,
MTN South Africa's reply22 Jun 2015, 12:25
Official
Hello MphoDolphin,
Thank you for your post,
We apologise for the delayed response and for any inconvenience this may have caused.
We cannot pick up any details with the number and ID number provided however, MTN was having network issues last week, which have now been resolved. Thank you for bringing this matter to our attention and would like to assure you that we are actively working to improve our service levels.
Thank you
Wenzile Masina
REQ:***
Thank you for your post,
We apologise for the delayed response and for any inconvenience this may have caused.
We cannot pick up any details with the number and ID number provided however, MTN was having network issues last week, which have now been resolved. Thank you for bringing this matter to our attention and would like to assure you that we are actively working to improve our service levels.
Thank you
Wenzile Masina
REQ:***
Best regards,