WHY DO I RECEIVE NO ASSISTANCE FROM MTN!!!???!!! WHAT SHOULD I DO???!!!???

WHAT IS WRONG WITH MTN? WHY DOES NO ONE REPLY OR FIX MY PROBLEM. I FIRST REPORTED IT ON 22 DECEMBER ref SMC/*** I HAVE HAD NO RESPONSE, NO ONE HAS TRIED TO FIX THE PROBLEM. I AM INTERMITTENTLY WITHOUT CELL FOR DATA COVERAGE!!! WHAT IS WRONG??? WHY CAN IT IT NOT FIXED. I HAVE BEEN INTO THE MTN SHOP IN THE AREA WHO STATED THAT THERE IS AN AREA PROBLEM AND THEY ARE USING TELKOM (WHAT A JOKE!!!!!) YET THE COVERAGE DEPARTMENT SAYS THERE IS NO PROBLEM IN THE AREA AND THE CALL CENTRE SAYS THERE IS NO PROBLEM!!! HOW CAN TWO PEOPLE IN THE SAME COMPLEX - BOTH ON MTN - ONE ON CONTRACT, ONE PREPAID, BOTH HAVE EXACTLY THE SAME PROBLEM AND THEN GET TOLD THERE IS NO PROBLEM!!!!!!!!!!!!!!!!!!!!!!!! MY NEXT STEP WILL BE OMBUDSMAN BECAUSE YOU ARE BREAKING YOUR AGREEMENT TO ME AND NOT EVEN TRYING TO FIX THE PROBLEM!!!!!!!!!!! I AM WAITING FOR SOMEONE TO REPLY TO ME .... ON MY TELKOM LINE WHICH IS THE ONLY THING WORK - SEE MY COMPLAINT FOR THE NUMBER ... AND STOP ASKING ME TO REPEAT THE PROBLEM!!! I HAVE DONE THIS MORE TIMES IN THE LAST WEEK THAN I CAN REMEMBER! I HAVE SPOKEN TO LEANDER, ANELE, DAWN, OSCAR, LINDIWE, KARABO, BALDWIN LILISHA, SAKANE, AND A WHOLE LIST OF OTHERS WHOSE NAMES I COULD NOT EVEN BE BOTHERED TO WRITE DOWN!!! COME ON MTN!!! IT CANNOT CARRY ON LIKE THIS!!!!!!!!