gG
gugu G
1 reviews | Active since Aug 2015
08 Feb 2016, 17:41
why chow airtime when one has data??
i have been quiet for some time now...why does mtn use airtime (..which by the way is r1/mb...) whereas one has a data bundle active??<br> and then mtn has the nerve to send me an sms everyday telling me how much airtime was used the day before. <br> i bought r5 airtime less than hour ago and now it is finished, no more airtime, but guesse what i still have data.<br> what the forest is that man yho?? <br> <br>
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MTN South Africa's replyOfficial
09 Feb 2016, 10:03Hello gugu_gum,
Thank you for your post.
We are terribly sorry for the inconveniences that you experienced as a result of this. We completely understand the frustration it causes.
Your airtime was not used by the internet. I have credited you with R5 airtime for the missing airtime.
Rest assured, it is not our intention to displease you. We look forward to improving on the service delivery to you.
Regards
Thabelo
REQ:***
Thank you for your post.
We are terribly sorry for the inconveniences that you experienced as a result of this. We completely understand the frustration it causes.
Your airtime was not used by the internet. I have credited you with R5 airtime for the missing airtime.
Rest assured, it is not our intention to displease you. We look forward to improving on the service delivery to you.
Regards
Thabelo
REQ:***
Best regards,
MTN South Africa's reply09 Feb 2016, 10:03
Official
Hello gugu_gum,
Thank you for your post.
We are terribly sorry for the inconveniences that you experienced as a result of this. We completely understand the frustration it causes.
Your airtime was not used by the internet. I have credited you with R5 airtime for the missing airtime.
Rest assured, it is not our intention to displease you. We look forward to improving on the service delivery to you.
Regards
Thabelo
REQ:***
Thank you for your post.
We are terribly sorry for the inconveniences that you experienced as a result of this. We completely understand the frustration it causes.
Your airtime was not used by the internet. I have credited you with R5 airtime for the missing airtime.
Rest assured, it is not our intention to displease you. We look forward to improving on the service delivery to you.
Regards
Thabelo
REQ:***
Best regards,