1 reviews | Active since Mar 2017

10 Mar 2017, 02:14

Why can't MTN block content services?

<p>I'm having a problem with ********** content services subscriptions that keep *****ing my airtime. I contacted customer services and didn't get no joy. Dialing*141*5# only stops them temporarily for a couple of ours. Why doesn't MTN give customers a way to block content services? Why is MTN condoning *****? Is MTN some how benefiting from these ********** content services?</p>

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Replies (1)
MTN South Africa
MTN South Africa's reply13 Mar 2017, 21:35
Official

Dear Valued Customer,

Thank you for taking time to raise your concerns with MTN.

kindly be advised that we have sent a request to content providers to unsubscribe your number *** it should take within 2 to 48 for them to send you an sms that your number is been unsubscribed.

warm regards

mike

REQ:***

Best regards,