Jvdm
Johan van der merwe
1 reviews | Active since Dec 2015
03 Dec 2015, 11:46
why are you *****ing my money???
i've been receiving incorrect bill amounts. after logging it with customer care i haven't received any feedback. i also requested a reverence for the call with no success. can you contact me to resolve this problem?
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Replies (1)
MTN South Africa's replyOfficial
08 Dec 2015, 11:12Hello disjohan,
Thank you for your post.We sincerely apologize for any inconvenience caused as a result of this .
Kindly see the feedback below from the Billing department:
Kind Regards
Nompumelelo
REQ:***
Response from Billing Team:
REQ:***
Kindly note that a customer swap was done from Acc number A*** to A*** on the 2015-10-15. Initial invoice on new account will have Pro-rata charge and normal charge.
Thank you for your post.We sincerely apologize for any inconvenience caused as a result of this .
Kindly see the feedback below from the Billing department:
Kind Regards
Nompumelelo
REQ:***
Response from Billing Team:
REQ:***
Kindly note that a customer swap was done from Acc number A*** to A*** on the 2015-10-15. Initial invoice on new account will have Pro-rata charge and normal charge.
MTN South Africa's reply08 Dec 2015, 11:12
Official
Hello disjohan,
Thank you for your post.We sincerely apologize for any inconvenience caused as a result of this .
Kindly see the feedback below from the Billing department:
Kind Regards
Nompumelelo
REQ:***
Response from Billing Team:
REQ:***
Kindly note that a customer swap was done from Acc number A*** to A*** on the 2015-10-15. Initial invoice on new account will have Pro-rata charge and normal charge.
Thank you for your post.We sincerely apologize for any inconvenience caused as a result of this .
Kindly see the feedback below from the Billing department:
Kind Regards
Nompumelelo
REQ:***
Response from Billing Team:
REQ:***
Kindly note that a customer swap was done from Acc number A*** to A*** on the 2015-10-15. Initial invoice on new account will have Pro-rata charge and normal charge.