LL
Lebohang L
1 reviews | Active since Jul 2012
01 Jun 2015, 09:28
Why are they dropping our calls
Really I cant stand How MTN is treating their customers.<br> <br> I mean have waited for a period of over 2 months just to receive my phone back. I know there is a strike but this is unacceptable what is the use of having the MTN insurance. Why is it that our calls are being dropped but still every month we pay MTN. I cant take it any more am really disgusted by such behaviour. I WANT MY PHONE BACK.
Helpful (0)
Replies (1)0
Replies (1)
MTN South Africa's replyOfficial
09 Jun 2015, 12:53Hello Lebcity,
Thank you for your post,
We apologise for the delayed response and for any inconvenience this may have caused.
Please note that this has been escalated to the relevant team for resolution, you will be provided with feedback.
Thank you
Wenzile Masina
REQ:***
Thank you for your post,
We apologise for the delayed response and for any inconvenience this may have caused.
Please note that this has been escalated to the relevant team for resolution, you will be provided with feedback.
Thank you
Wenzile Masina
REQ:***
MTN South Africa's reply09 Jun 2015, 12:53
Official
Hello Lebcity,
Thank you for your post,
We apologise for the delayed response and for any inconvenience this may have caused.
Please note that this has been escalated to the relevant team for resolution, you will be provided with feedback.
Thank you
Wenzile Masina
REQ:***
Thank you for your post,
We apologise for the delayed response and for any inconvenience this may have caused.
Please note that this has been escalated to the relevant team for resolution, you will be provided with feedback.
Thank you
Wenzile Masina
REQ:***