WHY AM I STILL USING MTN MARA!!!!!!!!

MTN needs to change its voice prompts for prepaid customers and take the consultants to advanced training. The service is TERRIBLE and im still wondering why m still on the network even today. You will be taken from pillar to post cos clearly no one knows what they are doing. GET IT SORTED U ARE LOOSING CUSTOMERS FASTER THAN U CAN SAY BOZA NETWORK