WHY AM I STILL ON CREDIT BUREAU FOR A DEBT THAT DOESNT CONCERN ME!!!

Hi All

I received the message that an amount of R5000 is to be deducted from my account last year in October and there was no money in the account. The same thing happened the following month with an increased amount of R7000. When I called an MTN agent she said that I had taken a cellphone on contract and that it was done online. It was then verified that someone else opened the account using a **** ID, address and **** signature. Two months ago the amount had escalated to R19 000 and has me on red with the credit bureau for an account NEVER opened.

I sent an agent of MTN by the name of Paulina Dikgale the affidavit and signed ID copy with my signatures as requested and said she will respond. This was done on the 9th of September 2022, I then sent her an email on the 1st of October 2022 asking for an update/feedback with regards to this case and to date there has not been a single response. Take note that I cannot be the one who gets *****ed due to the systems that MTN has in place for ********** to make such things on people. MTN should take full responsibility and clear my name with the credit bureau. If this is not resolved in 2 weeks time I will sue MTN for this case!!!!